Monebuy.
Frequently asked questions
We answer questions about MOQ, samples, artwork, lead time, shipping and payment.
Questions buyers check before ordering
How do I buy a product without a displayed price?
Custom pricing depends on size, material, print, finishing, quantity and destination. We issue a formal quotation after reviewing these conditions.
Are samples free?
We do not provide free samples. We confirm the cost and freight for stock samples, swatches, print samples or custom prototypes.
Can I order below the stated MOQ?
You may ask, but the production method or material lot may make it unavailable. We can review alternative specifications from your use and quantity.
What artwork should I prepare?
Send AI or PDF artwork if available. Otherwise share the logo, text, colors, references and preferred layout.
How long does production take?
It varies by product, finishing and quantity. The quotation separates production after sample approval from air or sea transit.
Which payment methods are available?
Bank transfer, card or PayPal availability depends on the project and region. Currency, fees and deposit/balance terms are confirmed in the formal quotation.